Hi, how can we help?

How do I know if my phone is compatible?

Smartphone compatibility.

The myPhonak application requires iOS 14.0 or Android 9.0 at a minimum. As long as you have this generation of device or newer, then you shouldn’t have any problems with the remote connectivity or Bluetooth sound streaming.

Why can’t I change my settings or programs during a phone call or while listening to music?

More about phone settings and streaming.

Do I use my phone for appointments?

More about video appointments.

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