Meet Our Tinnitus Experts
Our team is committed to supporting your unique needs, with audiologists who bring both expertise and empathy to tinnitus care.
Dr. Suzanne May, AuD
Doctor of Audiology 20+ years of experience
Tinnitus and Hearing expert, with experience at the Department of Veteran Affairs in California.
Dr. May has tinnitus herself and enjoys helping patients learn how to manage tinnitus. For the majority of her career, Dr. May has worked at a major hospital in Sacramento, California. She has presented educational seminars to physicians on hearing loss and tinnitus.
Dr. May joined Treble Health in 2022. She is board certified with the American Board of Audiology with an additional Board Certification in Tinnitus Management. She has also obtained a certificate in Progressive Tinnitus Management from the Department of Veteran Affairs. Dr. May is a fellow of the American academy of Audiology, and she has acted as a Subject Matter Expert for the State of California licensing board.
Dr. Ben Thompson, AuD
Doctor of Audiology Tinnitus YouTuber with 100k+ subscribers
Founder of Treble Health, with experience at UCSF Medical Center in San Francisco, California.
Dr. Thompson founded Treble Health (formerly known as Pure Tinnitus) in 2020. He has a popular YouTube channel and has created over 100 educational videos about tinnitus management and hearing health. Outside of work, he enjoys outdoor adventure sports like trail running and surfing.
Dr. Ramsay Poindexter, AuD
Doctor of Audiology 20+ years of experience
Tinnitus and Hearing expert, with experience at UCSF Medical Center in San Francisco, California.
The majority of her career has been spent in private practice in San Mateo, California. She has provided research support in product development, pre-product release testing, and field study services to various hearing device manufacturers and Apple Inc, as well as for safety and efficacy studies for the U.S. Food and Drug Administration.
Dr. Poindexter joined Treble Health in 2021. She is board certified with the American Board of Audiology with an additional board certification in Tinnitus Management from the American Board of Audiology. She is a Fellow and member of the American Academy of Audiology and the California Academy of Audiology. She served on the Board of Directors in elected positions with the California Academy of Audiology from 2014-2019.
Dr. Garrett Thompson, AuD
Doctor of Audiology 10+ years of experience
Tinnitus and Hearing expert, with experience at a top private practice in New York City.
Dr. Thompson has years of experience with hearing aid technology, including Oticon, Phonak, Widex, Starkey, ReSound, Unitron, and Lyric extended-wear hearing aids. He is also happy to discuss the pros and cons of EarGo, Lively, Bose Sound Control, CostCo aids, Apple Airpods, and OTCs.
Dr. Marni Novick, AuD
Doctor of Audiology 20+ years of experience
Tinnitus and Hearing expert, leading our Silicon Valley CA clinic location. Founder of Silicon Valley Hearing, specializing in tinnitus management, hearing aids, and auditory processing disorders in children.
Dr. Marni Novick founded Silicon Valley Hearing after her own experience with hearing loss, driven by a mission to help others communicate with their loved ones and enjoy hearing as she does. She specializes in tinnitus management, hearing aid fittings, and helping children with auditory processing disorders. She is a board-certified Doctor of Audiology, a Fellow of the American Academy of Audiology and the American Doctors of Audiology, and holds Certificates in Tinnitus Management and Clinical Preceptorship. She is also a certified Lenire provider, offering this breakthrough bimodal tinnitus treatment to South Bay patients.
Dr. Ken D'Auria, AuD
Doctor of Audiology 4+ years of experience
Hearing expert, Senior Audiologist at our New York, NY clinic location. Specializes in hearing loss treatment and hearing aid fitting.
Dr. Ken D’Auria is a Senior Audiologist at New York Hearing Doctors in Midtown Manhattan. His expertise includes audiological assessment, tinnitus management, preventive hearing health, and prescriptive hearing aid fitting and verification. Before joining NYHD, he practiced in a private otolaryngology (ENT) practice in New York City. He earned his Doctor of Audiology degree from Hofstra University (Long Island AuD Consortium) and his B.A. in Communication Sciences and Disorders from SUNY New Paltz, and holds the Certificate of Clinical Competence in Audiology (CCC-A). Patients know him for his compassionate approach to care.
Dr. Natalie Crossland, AuD
Doctor of Audiology 4+ years of experience
Tinnitus and Hearing expert, Tinnitus Specialist at our New York, NY clinic location. Certified in Tinnitus Management with training in CBT for tinnitus.
Dr. Natalie Crossland is a Clinical Audiologist and Tinnitus Specialist at New York Hearing Doctors. She holds the Certificate in Tinnitus Management (CH-TM) from the American Academy of Audiology and has trained in Cognitive Behavioral Therapy (CBT) as a non-behavioral health provider. She also counsels musicians on hearing protection, custom earplugs, and in-ear monitors. She earned her Doctor of Audiology from Western Michigan University and her B.S. in Communication Sciences and Disorders from Purdue University Fort Wayne. She is a Fellow of the American Academy of Audiology and a member of the Academy of Doctors of Audiology and the American Tinnitus Association.
Dr. Jenna Trupp, AuD
Doctor of Audiology 4+ years of experience
Tinnitus and Hearing expert, based out of our New York, NY clinic location. Specializes in tinnitus and vestibular (balance) care.
Dr. Jenna Trupp is an audiologist at New York Hearing Doctors, specializing in tinnitus assessment and management and vestibular neurodiagnostics for patients with dizziness and balance concerns. She earned both her B.A. in Hearing and Speech Sciences (minor in Spanish) and her Doctor of Audiology from the University of Maryland. Her training emphasized clear communication and cultural sensitivity, and she is known for the comprehensive, patient-centered care she provides.
Dr. Natan Bauman, EdD
Doctor of Audiology 4+ years of experience
Tinnitus and Hearing expert, leading our Connecticut clinic locations. Founder of the New England Tinnitus and Hyperacusis Clinic with over 40 years in tinnitus care.
Dr. Natan Bauman has dedicated more than 40 years to treating tinnitus, hyperacusis, and hearing loss. An engineer and audiologist, he previously directed Yale’s Hearing, Speech and Language Clinic and founded the Hearing, Balance and Speech Center, serving Connecticut patients for four decades. He founded the New England Tinnitus and Hyperacusis Clinic and the Tinnitus Practitioners Association, and developed Cognitive Habituation Tinnitus Therapy (CHaTT), which he teaches to clinicians worldwide. He holds multiple patents in hearing aid technology and is credited with inventing the receiver-in-canal (RIC) hearing aid design. He earned his Ed.D. and M.S. in Audiology from Teachers College, Columbia University, and is a Fellow of the American Academy of Audiology.
Janice Howard, MA, CCC-A
Doctor of Audiology 4+ years of experience
Janice Howard is an audiologist at AVI New England with more than 30 years of clinical experience. She spent three decades at the Hearing, Balance and Speech Center alongside Dr. Natan Bauman before joining AVI New England in 2022. She holds an M.A. in Audiology and the Certificate of Clinical Competence in Audiology (CCC-A), and is known for giving every patient individual attention, answering questions thoroughly, and delivering high-quality hearing care.
Dr. Melissa Patrich, AuD
Doctor of Audiology 4+ years of experience
Tinnitus and Hearing expert, based out of our Connecticut clinic locations. Specializes in tinnitus, hearing aids, and vestibular (balance) care.
Dr. Melissa Patrich is an audiologist at AVI New England specializing in comprehensive hearing and tinnitus evaluations, hearing aid assessments and fittings, and vestibular evaluations, including canalith repositioning maneuvers for benign paroxysmal positional vertigo (BPPV). She earned her Doctor of Audiology from Rush University, completing her clinical externship at Thomas Jefferson University Hospital, and her undergraduate degree in Speech, Language, and Hearing Sciences from Boston University. She is passionate about helping people improve their quality of life through better communication. Outside of work, she enjoys cooking, baking, and listening to podcasts and audiobooks.
Robert J. Katz, BS, HIS
Doctor of Audiology 4+ years of experience
Hearing aid expert, based out of our Connecticut clinic locations. Hearing Instrument Specialist with a background in audio engineering and music production.
Robert Katz is a Hearing Instrument Specialist at AVI New England, where he helps patients find, fit, and fine-tune the right hearing technology. Before moving into hearing healthcare, he spent many years in the music industry, building deep expertise in sound, acoustics, and audio technology. That experience led him to pursue a career as a Hearing Instrument Specialist, with the goal of helping people reconnect with the gift of hearing. He earned his B.S. from Bryant University and a graduate degree in Audio Engineering from the Audio Institute of America, and has more than six years of experience in hearing healthcare. Outside of work, he enjoys songwriting, recording, music production, boating, and strength training.
Dr. Michelle Neidleman Kennedy, AuD
Doctor of Audiology 10+ years of experience
Tinnitus and Hearing expert, with experience at New York University (NYU) Langone Health in New York City.
Dr. Michelle Neidleman Kennedy received her Doctor of Audiology (Au.D) degree in 2013 from Montclair State University in New Jersey. Michelle completed her fellowship and worked for several years at the nationally ranked New York University (NYU) Langone Health. There she provided a variety of healthcare services, including tinnitus management and hearing aids.
She later worked at the number one hospital in New Jersey, Hackensack University Medical Center. Michelle has also been a board member of the New Jersey Academy of Audiology for several years.
She is a published author in the American Journal of Audiology, as well as a member of the American Speech-Language-Hearing Association. Outside of work, Michelle enjoys spending time with her family and traveling.
Dr. Gail Brenner, AuD
Doctor of Audiology 30+ years of experience
Tinnitus Expert, based out of Philadelphia PA clinic location. Specializes in Tinnitus Retraining Therapy and Lenire® bimodal stimulation.
Dr. Gail Brenner, Au.D. is a board-certified Doctor of Audiology with a career dedicated to helping patients understand and manage tinnitus, hyperacusis, and disorders of sound tolerance. As the founder of The Tinnitus Treatment Center of Philadelphia, one of the only clinics in the greater Philadelphia area exclusively focused on tinnitus, Dr. Brenner has built a reputation for evidence-based, patient-centered care.
With decades of clinical experience, Dr. Brenner brings both deep audiological knowledge and a warm, methodical approach to each patient she sees. She understands that tinnitus is not just a symptom, it affects sleep, concentration, mood, and everyday quality of life. Her treatment philosophy is rooted in thorough evaluation, honest communication, and personalized care plans designed around each patient’s goals and lifestyle.
Dr. Brenner’s clinical expertise spans comprehensive audiometric evaluation, tinnitus assessment and management, hyperacusis treatment, and hearing aid fittings for patients with co-occurring hearing loss. She is board certified in Audiology and has been a trusted resource for patients across Philadelphia, the Main Line, and the surrounding region.
Now proudly part of the Treble Health network, Dr. Brenner is backed by the national Treble Health clinical team, bringing the best of local, in-person expertise together with nationally recognized tinnitus care led by Dr. Ben Thompson, Au.D.
Credentials:
Au.D. (Doctor of Audiology) — Board Certified in Audiology
Clinic:
The Tinnitus Treatment Center of Philadelphia (now Treble Health — Philadelphia)
Location:
143 Bala Avenue, 2nd Floor, Bala Cynwyd, PA 19004
Dr. Diana Vetere, AuD
Doctor of Audiology 10+ years of experience
Tinnitus and hearing expert with experience at top practices in New York City.
Dr. Diana Vetere has been providing audiologic care to patients with tinnitus, hyperacusis, and misophonia for ten years. She received her Doctor of Audiology degree from Northwestern University and has undergone specialized Tinnitus Retraining Therapy (TRT) education with Dr. Jastreboff, a world-renowned pioneer in tinnitus research and management.
Dr. Vetere’s clinical experience spans from hospitals to private practice. Dr. Vetere worked at Weill Cornell Medicine, a fast-paced hospital in New York City, where she worked as part of a multi-collaborative team to implement the first tinnitus management program. She then went on to become the successful owner of a tinnitus practice on Long Island. During this time, Dr. Vetere developed and implemented personalized treatment plans for patients suffering from chronic tinnitus, leveraging a combination of TRT, counseling, and auditory therapies to deliver comprehensive care.
Dr. Vetere remains dedicated to delivering optimal audiologic and tinnitus care to her patients. She holds a Board Certification in Tinnitus Management from the American Board of Audiology and is a member of the American Academy of Audiology where she serves on the professional leadership team.
In her spare time, Dr. Vetere enjoys spending time with her family, going on nature walks, and traveling.
Dr. Breanne Hyman, AuD
Doctor of Audiology 5+ years of experience
Tinnitus and Hearing expert, with private practice experience in Denver.
Dr. Breanne Hyman obtained her doctorate in audiology at the University of South Florida in Tampa, FL, completing her externship at the Rocky Mountain Regional VA Medical Center in Aurora, CO. She began her career at a private practice focusing on tinnitus in Denver, before moving back home to the Tampa area.
Dr. Hyman joined Treble Health in 2023. She has board certification Tinnitus Management from the American Board of Audiology. She enjoys working from home with her fiancé and golden retriever and is a big Tampa Bay Lighting fan!
Dr. Melissa Karp, AuD
Doctor of Audiology 20+ years of experience
Tinnitus and Hearing expert, leading our Charlotte NC clinic location. Specializes in tinnitus treatment and Auditory Processing Disorder (APD).
Dr. Karp is an Audiologist with over 20 years of experience helping patients in Charlotte, North Carolina, manage hearing loss, tinnitus, and auditory processing disorders. She is passionate about providing personalized, compassionate care that empowers her patients to improve their hearing and overall quality of life.
She earned her Master’s degree in Audiology from Vanderbilt University, where she trained under leading experts in hearing science, and went on to complete her Doctor of Audiology (AuD) at the University of Florida. Her clinical training emphasized diagnostic audiology, tinnitus care, and auditory rehabilitation, preparing her to support patients with a wide range of hearing needs.
In 2016, Dr. Karp founded Audiology & Hearing Services of Charlotte, where she built a respected practice focused on patient-centered audiology care. She has decades of experience fitting hearing aids, guiding patients through auditory rehabilitation, and supporting those struggling with tinnitus. Her evidence-based approach is grounded in both her advanced training and her years of direct clinical experience.
She is a Fellow of the American Academy of Audiology (AAA) and board certified by the American Board of Audiology. She specializes in tinnitus treatment and auditory processing evaluation, combining her expertise with a warm, supportive style of care.
Outside of audiology, Dr. Karp enjoys spending time with her family and engaging in her local community. She has called Charlotte home for many years and is proud to continue serving patients in the region.
Dr. Ivy Saul, AuD
Doctor of Audiology 20+ years of experience
Dr. Saul is an Audiologist with decades of experience supporting patients with hearing loss and tinnitus in both North and South Carolina. She is known for her thoughtful, individualized approach to care, working closely with each patient to create solutions that match their unique needs and lifestyle.
A proud Michigan State Spartan, Dr. Saul earned both her undergraduate and Master’s degrees from Michigan State University. Dr. Saul earned her Doctor of Audiology (Au.D.) degree from Salus University in Elkins Park, Pennsylvania. Completing her program online allowed her to collaborate with leading professionals from around the world. Through this global learning experience, Dr. Saul gained exposure to diverse perspectives in hearing science and patient care, which continue to influence her evidence-based approach to audiology today. While the program was academic and research-focused rather than clinically based, it provided a strong foundation in auditory diagnostics, hearing aid technology, and tinnitus management.
Dr. Saul holds the Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association and is a Fellow of the American Academy of Audiology (F-AAA). She is licensed in both North Carolina and South Carolina, allowing her to provide care to patients throughout the region.
Her clinical focus is on advanced hearing aid technology, tinnitus support, and delivering high-quality audiology care that patients can trust. She is deeply committed to improving the everyday lives of her patients through better hearing and tinnitus management.
Outside of audiology, Dr. Saul enjoys traveling, spending time with her family, and exploring the outdoors.
Dr. Kristen Barton
Doctor of Audiology 5+ years of experience
Tinnitus and Hearing expert, with experience at a top practice in Oklahoma City.
Dr. Kristen Barton has a deep passion for helping those with tinnitus and hyperacusis, specializing in providing individualized care rooted in compassion, evidence-based practices, and the latest advancements in tinnitus treatment. Her goal is to support patients in finding relief and regaining control over their lives.
Dr. Barton earned her Doctorate of Audiology from the University of Oklahoma, where she spent much of her graduate training contributing to tinnitus research and gaining hands-on experience in a dedicated tinnitus clinic. She later completed her externship and subsequent five years at a nonprofit clinic in Oklahoma City, where she developed and implemented a comprehensive tinnitus program integrating sound therapy, cognitive behavioral strategies, and tools like Lenire.
Now at Treble Health, she continues to help individuals navigate the challenges of tinnitus and hyperacusis by listening closely, tailoring treatment, and walking with each patient on their unique path toward relief.
Outside of work, she loves spending time with family and staying active—whether it’s cheering on a favorite team or enjoying the outdoors.
Dr. Caroline Millsaps, AuD
Doctor of Audiology 3+ years of experience
Dr. Millsaps is an Audiologist dedicated to helping patients with hearing loss, tinnitus, and balance challenges. She is passionate about improving her patients’ well-being by combining advanced clinical training with a compassionate, patient-first approach.
She earned her Doctor of Audiology (AuD) from East Tennessee State University, where she received broad-based training in diagnostic audiology, tinnitus care, and vestibular assessment. During her clinical residency, she gained extensive experience in both private practice and ENT settings, treating patients across the lifespan.
Dr. Millsaps holds her Certificate of Clinical Competence in Audiology (CCC-A) and is a Certificate Holder in Tinnitus Management (CH-TM), demonstrating her specialized expertise in tinnitus care. She is licensed in North Carolina and provides comprehensive audiology services, including diagnostic testing, tinnitus therapy, and hearing aid fitting.
She currently practices in the Charlotte, NC location, where she brings her knowledge, energy, and patient-centered philosophy to every appointment. Her clinical care emphasizes evidence-based methods while fostering a supportive environment for her patients.
Outside of the office, Dr. Millsaps enjoys spending time with family and friends, looking for her next travel destination, and trout fishing in the beautiful NC mountains.
Dr. Tyler Ellis, AuD
Doctor of Audiology 5+ years of experience
Tyler Ellis is a Seattle-based audiologist with seven years of specialized experience in tinnitus and hyperacusis care. He focuses on helping people reduce tinnitus distress and regain quality of life through individualized, evidence-based treatment plans.
He earned his Doctor of Audiology degree from the University of Iowa, a top-ranked program known for clinical and research excellence. Tyler is highly proficient in fitting prescription hearing aids and sound therapy devices, including the Neuromod Lenire bimodal neuromodulation device. He coordinates strategic use of these tools to support tinnitus habituation or sound desensitization.
A distinguishing aspect of Tyler’s approach is his integration of different psychological frameworks into tinnitus care. He draws inspiration and strategies from Internal Family Systems, Somatic Psychology, Cognitive-Behavioral Therapy, Acceptance & Commitment Therapy, and others, to meet individuals where they are and meaningfully improve their relationship with tinnitus. His approach tends to be more relational and less didactic/hierarchical.
Outside of work at Treble Health, Tyler enjoys reading, playing piano, and camping.
