Meet Our Tinnitus Experts

With our team committed to meeting your unique needs, you’ll experience improvements to tinnitus. We hold our audiologists to the highest standards of excellence and empathy.

Dr. Suzanne May, AuD

Doctor of Audiology 20+ years of experience

Tinnitus and Hearing expert, with experience at the Department of Veteran Affairs in California.

Dr. Suzanne May has been an Audiologist for 18 years helping patients of all ages with hearing loss and tinnitus. She got her Doctor of Audiology degree from the University of Florida and had training from the California Ear Institute at Stanford. Dr. May began her career working as a Regional Training Audiologist with GN Resound, a major hearing aid manufacturer, presenting at national conferences on hearing device technologies.

Dr. May has tinnitus herself and enjoys helping patients learn how to manage tinnitus. For the majority of her career, Dr. May has worked at a major hospital in Sacramento, California. She has presented educational seminars to physicians on hearing loss and tinnitus.

Dr. May joined Treble Health in 2022. She is board certified with the American Board of Audiology with an additional Board Certification in Tinnitus Management. She has also obtained a certificate in Progressive Tinnitus Management from the Department of Veteran Affairs. Dr. May is a fellow of the American academy of Audiology, and she has acted as a Subject Matter Expert for the State of California licensing board.

Dr. Ben Thompson, AuD

Doctor of Audiology Tinnitus YouTuber with 100k+ subscribers

Founder of Treble Health, with experience at UCSF Medical Center in San Francisco, California.

Dr. Ben Thompson is an audiologist and tinnitus expert. He received his Doctor of Audiology (Au.D) degree in 2018 from University of the Pacific in San Francisco, California. Dr. Thompson completed his residency at University of California at San Francisco (UCSF) and is a past board member of the California Academy of Audiology (CAA). He received a certificate of competence in Tinnitus Retraining Therapy (TRT) from Dr. Pawel Jastreboff in 2021. Dr. Jastreboff is the founder of TRT.

Dr. Thompson founded Treble Health (formerly known as Pure Tinnitus) in 2020. He has a popular YouTube channel and has created over 100 educational videos about tinnitus management and hearing health. Outside of work, he enjoys outdoor adventure sports like trail running and surfing.

Dr. Ramsay Poindexter, AuD

Doctor of Audiology 20+ years of experience

 Tinnitus and Hearing expert, with experience at UCSF Medical Center in San Francisco, California.

Dr. Ramsay Poindexter has been enthusiastically serving patients with tinnitus and hearing loss for eighteen years. She began her career at the University of California, San Francisco (UCSF) where she mentored with Robert Sweetow, Ph.D., a world-renowned audiologist specializing in tinnitus management. Dr. Poindexter has a longstanding history of somatic tinnitus that she has successfully been managing with Tinnitus Retraining Therapy (TRT), enhancing her deep personal and professional understanding of tinnitus.

The majority of her career has been spent in private practice in San Mateo, California. She has provided research support in product development, pre-product release testing, and field study services to various hearing device manufacturers and Apple Inc, as well as for safety and efficacy studies for the U.S. Food and Drug Administration.

Dr. Poindexter joined Treble Health in 2021. She is board certified with the American Board of Audiology with an additional board certification in Tinnitus Management from the American Board of Audiology. She is a Fellow and member of the American Academy of Audiology and the California Academy of Audiology. She served on the Board of Directors in elected positions with the California Academy of Audiology from 2014-2019.

Dr. Tatyana Kennedy, AuD

Doctor of Audiology 19+ years of experience

Tinnitus and hearing expert who combines expertise, empathy, and a personalized approach to guide you toward a quieter, more peaceful future.

Dr. Tatyana Kennedy has over 19 years of Audiology experience. She received her Doctor of Audiology degree from the University of Florida and clinical training from the NY Eye and Ear Infirmary. Before joining Treble Health, Dr. Tatyana worked in private practices, specialty hospitals, ENT clinics, and for a hearing aid manufacturer. As someone who has personally experienced tinnitus herself, Dr. Tatyana is deeply passionate about increasing access to evidence-based tinnitus and hearing loss solutions.

Dr. Jackie Smith, AuD

Doctor of Audiology 10+ years of experience

Tinnitus and hearing expert with experience at the Department of Veteran Affairs in Colorado and private practice experience.

Dr. Jackie Smith  is a passionate and dedicated tinnitus specialist with over a decade of experience in audiology. She received her doctorate in audiology at the University of Northern Colorado in 2011. Dr. Smith has worked in many different clinical settings from private practice to busy ENT clinics and the Department of Veteran Affairs in Colorado, allowing her the opportunity to gain diverse experience in treating patients with tinnitus and hearing loss.

Throughout her career, Dr. Smith has focused on providing comprehensive care for patients suffering from tinnitus, a condition she deeply understands both professionally and personally.In addition to her clinical work, Dr. Smith is dedicated to education and advocacy in the field of audiology. She frequently participates in community outreach programs and webinars to raise awareness about tinnitus and hearing health.

Dr. Smith joined Treble Health in 2023. She has board certification Tinnitus Management from the American Board of Audiology. She is a Fellow and member of the American Academy of Audiology and the Colorado Academy of Audiology. When she is not working from home, she is spending time with her husband and 2 sons playing hockey and golf.

Dr. Garrett Thompson, AuD

Doctor of Audiology 10+ years of experience

Tinnitus and Hearing expert, with experience at a top private practice in New York City. 

Dr. Garrett Thompson is a licensed audiologist who has been serving patients with hearing loss in New York City since 2013. He received his Doctor of Audiology degree from the City University of New York, has completed clinical rotations at multiple hospitals, and for his residency he spent a year at the internationally renowned Callier Center for Communication Disorders in Dallas, Texas. He has spent the last five years in private practice on the upper east side of Manhattan. He is a member and Fellow of the American Academy of Audiology. He has been published in various industry websites and trade journals.

Dr. Thompson has years of experience with hearing aid technology, including Oticon, Phonak, Widex, Starkey, ReSound, Unitron, and Lyric extended-wear hearing aids. He is also happy to discuss the pros and cons of EarGo, Lively, Bose Sound Control, CostCo aids, Apple Airpods, and OTCs.

Dr. Mark Partain, AuD

Doctor of Audiology 5+ years of experience

Tinnitus and hearing expert with privatepractice experience in Los Angeles and Chicago.

Dr. Mark Partain obtained his doctorate in audiology at Rush University in Chicago, IL, completing his externship year at Weill Cornell Medicine in New York, NY.  He began his career at a private practice in Los Angeles, before moving home to the Chicago area.  Most recently, he led the tinnitus management program at North Shore Audio-Vestibular Lab in Highland Park, IL.

He has presented research on a range of helps in audiology including humanitarian audiology, school hearing screenings, and best practices in audiologic evaluation.  Dr. Partain’s interest in tinnitus research focuses on the development and assessment of more accessible neuromodulation software.

Dr. Partain joined Treble Health in 2022.  He has board certification in Tinnitus Management from the American Board of Audiology, and holds a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association.  He enjoys working from home with his two rescue dogs, and is an avid marathon runner.

Dr. Michelle Neidleman Kennedy, AuD

Doctor of Audiology 10+ years of experience

 Tinnitus and Hearing expert, with experience at New York University (NYU) Langone Health in New York City.

Dr. Michelle Neidleman Kennedy received her Doctor of Audiology (Au.D) degree in 2013 from Montclair State University in New Jersey. Michelle completed her fellowship and worked for several years at the nationally ranked New York University (NYU) Langone Health. There she provided a variety of  healthcare services, including tinnitus management and hearing aids.

She later worked at the number one hospital in New Jersey, Hackensack University Medical Center. Michelle has also been a board member of the New Jersey Academy of Audiology for several years.

She is a published author in the American Journal of Audiology, as well as a member of the American Speech-Language-Hearing Association. Outside of work, Michelle enjoys spending time with her family and traveling.

Dr. Breanne Schwartz, AuD

Doctor of Audiology 5+ years of experience

Tinnitus and Hearing expert, with private practice experience in Denver.

Dr. Breanne Schwartz obtained her doctorate in audiology at the University of South Florida in Tampa, FL, completing her externship at the Rocky Mountain Regional VA Medical Center in Aurora, CO. She began her career at a private practice focusing on tinnitus in Denver, before moving back home to the Tampa area.

Dr. Schwartz joined Treble Health in 2023. She has board certification Tinnitus Management from the American Board of Audiology. She enjoys working from home with her fiancé and golden retriever and is a big Tampa Bay Lighting fan!

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