Sony has entered the OTC hearing aid space with two powerful new devices, the Sony OTC hearing aids CRE-C20 and CRE-E10
They’re among the most popular FDA-approved OTC hearing aids right now and for good reason.
But are they worth your money? Are they beginner-friendly? Are they really discreet and rechargeable like people claim?
Let’s break it all down. Here’s my honest review of Sony’s CRE-E10 and CRE-C20 hearing aids in 2026.
The Basics: What Are the Sony CRE-E10 and CRE-C20?
CRE-E10 is the premium model with Bluetooth connectivity, streaming for IOS only, app control, rechargeable, and a sleek earbud-style design.
CRE-C20 is also a rechargeable model with a smaller, in-the-canal design and a more discreet fit. Despite its compact size, it is not positioned as a budget model and is priced slightly higher than the CRE-E10
Both are designed for people with mild to moderate hearing loss and sold without a prescription. OTC hearing devices are meant only for adults and are not intended for children under 18.
Features Breakdown (Side by Side)
Feature Sony CRE-E10 and Sony CRE-C20
Fit Type:
Self-fitting OTC | Self-fitting OTC
Style:
Earbud-style design | Discreet, in-the-canal design (smallest OTC hearing aids available)
Bluetooth / Streaming:
✅ Streams phone calls via iPhone | ❌ No streaming
App Control:
✅ Sony Hearing Control App | ✅ Sony Hearing Control App
Rechargeable:
✅ Qi-compatible rechargeable battery
Battery Life:
Up to 26 hours per charge | Up to 28 hours per charge
Sound Quality:
Prescription-grade sound quality (per Sony) | Superior sound with upgraded processing for enhanced audio quality
Durability:
IP68-rated for dust and water resistance | IP68-rated for dust and water resistance
Technology Platform:
Developed in partnership with WS Audiology | Built with Signia Silk premium technology and self-programming capabilities
Comfort & Visibility:
Comfortable for most users | Extremely discreet and low-profile fit
Price (2026):
$899.99 per pair | $999.99
Sound Quality and Performance
Sony’s hearing aids use some of the same tech found in Signia’s higher-end models, including adaptive directional microphones and feedback suppression.
- The CRE-E10 shines in noisy environments, offering crisp speech clarity with iOS devices.
- The CRE-C20 has decent sound processing, but without Bluetooth, you’re not getting streaming.
For most users, especially iPhone users, the CRE-E10 is the better performer.
App Experience: Sony Hearing Control App
Both models use the Sony Hearing Control App for setup and sound adjustments.
Setup takes about 5–10 minutes and doesn’t require a professional. You just follow the prompts, and the app automatically calibrates to your hearing profile.
The app lets you:
- Adjust volume, bass, and treble
- Switch between environment modes (quiet, noisy, outdoor)
- Check battery levels
CRE-E10 users get a little more control (like streaming EQ), but both models offer enough for day-to-day use.
Comfort & Discretion
The CRE-E10 looks like a standard wireless earbud (like AirPods), while the CRE-C20 is super discreet and almost invisible in-ear.
If cosmetics is one of your top priorities, for example, you don’t want people to know you’re wearing a hearing aid, then the CRE-C20 wins here. The dark faceplate of the device looks like the natural shadow of the ear canal to make it even more invisible to the naked eye.
But if you’re okay with the earbud look (and want streaming), the CRE-E10 is more comfortable for long-term wear.
iPhone Compatibility
One major win for the CRE-E10 is its iOS compatibility.
- You can stream phone calls, music, and videos directly from your iPhone.
- It works hands-free for calls.
Sadly, it’s not Android compatible for streaming as of 2026. Android users can still use the app, but do not have access to direct streaming.
Sony CRE-C20 vs CRE-E10: Which Should You Buy?
If you:
Want iPhone streaming and hands-free calling → Go with Sony CRE-E10
Prefer a smaller, in-the-canal hearing aid focused on discretion → Go with Sony CRE-C20
Choose CRE-E10 if you want iPhone streaming, a Qi-compatible rechargeable battery, and app-based controls
Choose CRE-C20 if you want a discreet, Qi-compatible rechargeable hearing aid with upgraded sound processing and no streaming features
Both are FDA-approved OTC hearing aids and qualify as some of the best self-fitting hearing aids in 2026.
Final Verdict
Sony has done a solid job with its first OTC hearing aid lineup.
If you’re an iPhone user looking for a sleek, app-controlled hearing aid that supports phone call streaming, the Sony CRE-E10 stands out as a strong OTC option in 2026.
If discretion is your top priority and you prefer a smaller, in-the-canal design with premium sound processing, the CRE-C20 is an equally compelling choice. Either way, you’re getting reliable, prescription-grade technology from a trusted brand without the need for prescriptions or in-clinic visits.
Ready To Hear Better Without The Hassle?
Confused about what to pick?
Well, that’s what happens when you are put in front of 2 flagship OTC hearing aids, but worry not
Whether you want crystal-clear streaming and modern features or a budget-friendly, invisible fit, we at Treble Health offer a free consultation to find your best pair of OTC hearing aids.
Don’t wait to take control of your hearing.
Schedule your free consultation with Treble Health today and let a licensed audiologist help you choose the perfect OTC hearing aid for your lifestyle.
Your better hearing journey starts now.
FAQs
Are the Sony CRE-E10 hearing aids compatible with Android?
No. As of 2026, the CRE-E10 supports phone call streaming on iOS devices only. Android users can still use the Sony Hearing Control App for adjustments.
How long does the CRE-E10 battery last?
Up to 26 hours per charge using its Qi-compatible rechargeable battery.
Are Sony OTC hearing aids FDA-approved?
Yes. Both CRE-E10 and CRE-C20 are FDA-registered OTC hearing aids designed for adults with mild to moderate hearing loss.
Can I return them if they don’t work?
Yes. Most authorized retailers, including Sony, offer a 45-day return period. Return policies may vary by seller.
Do they have tinnitus features?
No. Neither model includes built-in tinnitus therapy features. However, CRE-E10 users can stream external audio from an iPhone to help mask tinnitus if desired.
