A Comprehensive Guide To Widex Hearing Aids | Independent Review

Widex hearing aids

For those with tinnitus and other hearing impairments, the ability to fully engage in the world around us can be challenging. However, with the advent of sophisticated hearing aids, it’s no longer a distant dream. Widex, a respected brand in the hearing aid industry, has been orchestrating groundbreaking innovations to help individuals rediscover the joy of hearing again. 

In this comprehensive review, we’ll explore the range of Widex hearing aids. We’ll review and explore their unique features, state-of-the-art technologies, and personalized solutions that have been fine-tuned to strike the perfect chord for an improved overall auditory experience. 

How They Stack Up To Other Options

Widex puresound technology
Widex puresound technology

Widex hearing aids cater to a wide range of hearing loss levels, from mild to profound, ensuring that individuals with varying degrees of impairment can find a suitable solution. With multiple technology levels and style options, users can choose a hearing aid that aligns with their preferences and lifestyle.

A standout feature of Widex hearing aids is the Puresound technology, which aims to minimize artificial sounds often perceived in open fittings due to sound delays. This innovative approach enhances the overall sound quality for a more natural listening experience.

Some Widex models also incorporate artificial intelligence to predict the best settings based on the user’s environment and previous preferences. This adaptive technology allows for a seamless transition between different soundscapes, providing optimal performance in various situations.

Another notable feature is their TruAcoustics algorithm, which integrates the natural acoustics of an individual’s ear canal into the hearing aid settings. This personalized approach contributes to a more comfortable and tailored listening experience.

For those with single-sided deafness or unaidable hearing loss in one ear, Widex offers CROS options, allowing sound from the impaired side to be transmitted to the better-hearing ear.

Pricing Options

Widex hearing aids cater to a variety of budgets, with prices starting at a little under $1,500, going up to over $3,500 per device. This price variation is due to the differences in features, technologies, and customization options available across the distinct models they offer.

Style And Versatility

Widex hearing aid variety
Image from Widex.com

Widex offers a complete range of custom and behind-the-ear devices, catering to diverse user preferences and requirements. Custom models include micro CIC (completely-in-canal), ITC (in-the-canal), ITE half shell (in-the-ear half shell), and ITE full shell (in-the-ear full shell). Behind-the-ear options comprise Receiver-In-Ear (RIE) and Behind-The-Ear (BTE) devices.

Some Widex hearing aid models resemble wireless Bluetooth headphones, blending seamlessly into modern lifestyles and offering a discreet appearance. This design choice not only adds to the aesthetic appeal but also helps reduce any potential stigma associated with wearing hearing aids.

With the wide variety of styles and configurations available, users can choose the device that best suits their specific needs, preferences, and comfort levels.

Smartphone Connectivity

hearing aids with bluetooth compatibility
Image from Widex.com

The Widex Moment app provides users with the ability to control their hearing aids directly from their smartphones. This includes changing programs, adjusting the volume, and customizing favorite settings for a personalized hearing experience.

For those seeking tinnitus management strategies, the Widex Zen App offers a variety of options, including ZEN fractal tones and other techniques. This comprehensive approach to tinnitus relief aims to alleviate discomfort and enhance the overall quality of life for individuals affected by this condition.

The Widex Remote Care app further expands the support available to users by offering remote device management and the option to connect with an audiologist via remote video appointments. This convenient feature allows for seamless troubleshooting and adjustments without the need for in-person visits, saving time and providing a more efficient way to address any concerns or issues with the hearing aid.

Audiologist Support

Widex hearing aids offer flexible programming options, allowing adjustments to be made either in a face-to-face appointment or remotely. The Widex Remote Care app and the Remote Link device facilitate live, synchronous remote programming services.

To access remote programming, users must first obtain a Remote Link device, which their audiologist will match to their programming file. After downloading the app and connecting their hearing aids, users wear the Remote Link device around their necks during remote appointments. 

With no programming limitations, audiologists can adjust and activate TSG (Tinnitus Sound Generator) remotely, ensuring comprehensive support and optimal device performance.

Audiologists can provide information on obtaining a Remote Link device, with options like loaning one from the clinic or purchasing it directly. This range of choices ensures users have access to the support they need, regardless of their circumstances, making Widex hearing aids a versatile and user-friendly solution for individuals seeking optimal hearing care.

Tinnitus-Specific Features

Fractal tones
“Fractal tones could be key to beating tinnitus” – Widexpro.com

Widex incorporates ZEN fractal tones as an option for tinnitus management, providing an alternative to traditional broadband noise. These calming, music-like tones can help alleviate the discomfort caused by tinnitus, offering relief and improved quality of life for those affected.

Widex’s complete Zen Therapy approach consists of four components designed to address the multi-faceted nature of tinnitus:

Widex's Zen therapy approach
  • Counseling: Offering guidance and support to help users better understand and cope with their tinnitus symptoms.
  • Amplification: Utilizing hearing aid technology to address any hearing loss that may be contributing to tinnitus.
  • Sound stimulation: Providing ZEN fractal tones or other sound stimuli to help distract from or mask the perception of tinnitus.
  • Stress reduction: Promoting relaxation and stress management techniques to reduce the negative impact of tinnitus on overall well-being.

Bluetooth Connectivity

The Widex Moment app is compatible with a variety of Widex hearing aid models, offering seamless integration and enhanced functionality. The app works with Widex Moment Sheer models (sRIC R D) and the following Widex Moment models: 

  • mRIC R D
  • RIC 312 D
  • BTE R D
  • BTE 13 D

For other Widex hearing aid models not compatible with the Widex Moment app, the Widex Tonelink app is available. This older app still provides a user-friendly interface and essential functionality for compatible devices.

It is always recommended to check the Widex website or consult your audiologist for specific phone connectivity information to ensure seamless integration and optimal performance between your smartphone and your chosen hearing aid.

Benefits And Drawbacks


  • Abundant online resources: Widex provides a wealth of online resources, including FAQs, troubleshooting tips, electronic user manuals, and videos that assist with phone connectivity issues.
  • Widex Consumer Support: The company offers dedicated consumer support at 844-497-8844, available from 9am to 5pm EST, Monday through Friday.
  • Tinnitus support options: Widex hearing aids include Zen fractal tones as an option for tinnitus relief, in addition to traditional broadband noise.


  • Limited consumer support availability: There’s no evening or weekend consumer support, which may be inconvenient for users who encounter issues outside of regular business hours.
  • Remote Link device requirement: To access remote care and programming services, users must obtain a separate Remote Link device.

In Summary

Widex hearing aids stand as a testament to innovation, quality, and personalization in the hearing solutions industry. From the diverse range of styles and features to state-of-the-art technologies and comprehensive tinnitus support, Widex devices offer users the perfect blend of performance and comfort. Rediscover the beauty of sound and immerse yourself in the symphony of life with the confidence and clarity that Widex hearing aids provide.

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